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This privacy policy details how information captured by (‘the site’) is collected, stored and used.


Medical Education at Medway is part of Medway NHS Foundation Trust (‘the Trust’), which is the controller of personal data for the matters set out below. You can contact the Trust’s Data Protection Officer (DPO) at


Please note that this privacy policy relates specifically to information captured by the site (, which is a subdomain of the Trust’s primary domain: For details of how information captured by the Trust’s primary domain is used, please visit the Trust’s privacy policy and cookie statement.



We receive, collect and store any information you provide via the site, or provide us with in any other way. This includes personal information provided via forms on the site such as your name, email address, phone number, your job title, details of your professional registration or professional and educational background, and details of any enquiries or feedback you submit via the site. Information could also include a record of events you’ve registered to attend via the site, dietary requirements you’ve listed and any details about your professional education that you provide when registering for events.


In addition, we automatically collect information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.


We use Google Analytics to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. You can read more about how Google uses information here. You can opt out of being tracked by Google Analytics across all websites here.



We collect such non-personal and personal information for the following purposes:

  1. To provide visitors and users with responses to feedback and enquiries, and otherwise provide direct assistance to visitors and users

  2. Where appropriate consent has been given, to allow us to contact visitors and users with general or personalised service-related notices and marketing (such as news or information about forthcoming events which may be of interest to you)

  3. To create aggregated statistical data and other aggregated and/or inferred non-personal Information, which we may use to provide and improve our services.


In addition, we use information provided by users when registering for an event via the site for the following purposes:

  1. To compile event registration forms and badges and to help us cater for dietary requirements

  2. To communicate with delegates about event timings, preparation required or course content

  3. To provide course leaders with professional information about delegates to allow tailoring of training to meet each cohort’s specific needs

  4. To produce certificates as proof of attendance

  5. To gather feedback on events (note that users’ personal data is stored separately from course feedback provided)


If we need to contact you using the information you have provided for any of the above purposes, we may do so via email, telephone, text messages, and postal mail.



We will only email you details of general or personalised service-related notices and marketing (such as news or information about forthcoming events which may be of interest to you), if you have given consent for us to do when using the site.




As the site is hosted on the platform, your data is stored through’s data storage, databases and the general applications. They store your data on secure servers behind a firewall.


For administration purposes, we may download and file data provided via the site locally on Medway NHS Foundation Trust secure servers and secure local paper filing systems. This is to keep a record of all course attendees so we can then provide you with, for example, a course history or replacement certificates.

You can make a request to access, amend, erase or restrict processing of your data at any time (see ‘Your Rights’ below).


We use cookies on our website so that we can tailor the content to you, ensure it works the way it should and make improvements. Most websites do this. For information about cookies used on the Trust’s main domain ( please read the Trust’s cookie statement.


A cookie is a small file that is sent to your computer or mobile phone which contains information that allows us to recognise that you have used our website before.


Cookies are safe and secure and are commonly used on websites.


A cookie typically contains:

  • the name of the server the cookie was sent from

  • the lifetime of the cookie

  • a unique identifier (usually a number)


How cookies work

When you visit our website, the pages that you see and cookies are downloaded to your device. Our website server sends the cookie and uses this number to recognise you when you return to a site or browse from page to page. Only the server that sends a cookie can read it, and therefore use, that cookie.


This file is stored on your computer's (or phone's) hard drive. All websites can send a cookie to your browser if your browser settings allow it. Many websites do this to track online traffic flow.


Types of cookies

Cookies can be categorised from their life span:

  1. session or temporary cookies: these cookies expire when you close your browser or when the session times out

  2. persistent or permanent cookies: these are usually stored on your hard disk and survive across multiple sessions but have a longer expiration date


Controlling or deleting cookies

You can easily control and disable cookies through your browser settings. All browsers are different, so visit all about cookies to find out more

Alternatively, to view all cookies used on this site and manage your preferences, view our cookie declaration.


Under General Data Protection Regulation, you have the right to access your personal data and to ask us to amend, erase or restrict processing of your personal information, or to object to processing. If you want to make an enquiry about your data, please contact us by email at or by post at:

Information Governance Manager 

Residence 13

Medway NHS Foundation Trust

Medway Maritime Hospital

Windmill Road





You can find out more about your rights at the Information Commissioner’s website.




We may modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated.


Last updated 15/09/2020.

Get in touch with the Medical Education at Medway team

Get in touch with the Medical Education at Medway team

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